For those coming by car
Be sure to purchase a parking ticket in advance.

For those coming by train
Shuttle bus available from Echigoyuzawa Station (¥500 / free return)

• Drive time from the station to the festival is approximately 40 minutes but can take up to an hour during peak congestion.
• It can take up to an hour to get on the shuttle bus during peak congestion. Be sure to leave plenty of time to get back to the station. Shuttle may not return to Echigoyuzawa station in time for the last train departing Echigoyuzawa during peak congestion.
• There is no other way to return to Echigoyuzawa station when the shuttle is not running.

Here are some points that you may find useful when preparing your luggage.

Raincoat
Proper one for camping & hiking as no umbrellas are allowed in the festival site.

Thermos
Best to use for both hot and cold drinks.

Folding Chair
Small outdoor foldable chair.

Hand towel
Handy as sun shade, wipe, cooler, etc.

Extra change of clothes
In case of rain, sweat, mud.

Footwear
Sneakers or trekking shoes that have a good grip. Will get muddy. Even better if they're waterproof.

Hat
To avoid sunburn, heat. A must!

Cold Weather Items
The festival is at a high elevation and the nights can get cold. Long sleeve outer wear, fleece, or windbreakers are advised.

Large Garbage Bag
For use to keep clothing dry, sit on and more.

Pocket tissue
In case there's no toilet paper.

First Aid Kit
So that you can take care of any minor injuries such as abrasions. Best to have cream for bug bites (ticks, bees). Also best to have your usual medicines for headaches, stomach aches, or colds.

Light
Headlamp flashlights are best as you can keep both hands free. There are many places in the festival which are dark at night.

Mobile Battery
There are no places in the festival to charge your battery. It is best to bring a portable battery to charge your phone, etc.

Wallet
To keep money, credit cards safe.

Portable ashtray
A must for smokers.

Comfortable clothes that do not restrict movement and non-slip trekking shoes are recommended. Weather at the festival is likely to vary and extreme drops or rise in temperature is not rare. Please prepare clothing suited to all weather conditions. Water proof jackets and shoes will be very useful.

Bees, wasps and ticks reside in the area. Loose fitting clothes and exposing your skin should be avoided to prevent insects from coming in to your clothing.

Tents, tarpaulin shelters, flysheets and parasols,etc., are not allowed in the festival site.

The use of such equipment obstructs other people's views and takes up too much space, leaving others struggling to find space when crowded. The festival has found that unattended sun shades, etc., create large blocks of empty space that could be used by other festival attendees who had no space to stand to see the stage. The use or installation of any equipment (including tents, parasols, flysheets or tarp shelters, etc.) that occupy too much space and obstruct the view of other people is prohibited.

Leisure sheets are allowed in the festival as well as the following:
Baby buggies with or without parasols and small foldable chairs (ones that can be put away easily) can be used in the festival site but may not be left unattended at any time. Many people are bringing leisure sheets and chairs to the festival in recent years resulting in lack of space for those who do not use these items. Please be sure to take your items with you at all times as to not create problems for others at the festival.

[Points for use of leisure sheets and or folding chairs]

• These items may be used at the far back of the audience areas only
• Use of these items may be limited to behind the pathway (mountain side) at the Green Stage area. Please be prepared to move when you hear an announcement asking you to do so.
• Use of sheets and chairs are not permitted at any time in the Red Marquee tent.
• Please put these items away when crowded.
• Please refrain from staking out a space using leisure sheets or blankets, etc.
• Please make sure you take your leisure sheet with you when you leave an area.
• If your leisure sheet is left unattended, Festival staff will remove it.

While it is permitted to bring and use cameras at the festival, photographing, filming and recording of performing artists is not allowed.
Please also note that the use of ""selfie sticks"" while walking and in areas near the front of the stages or when congested is not permitted.

Glass bottles and cans are not allowed in the festival site as well as the following items:

Tents, tarp shelters, flysheets and parasols as well as any installed objects that obstruct the view of others
Fireworks, explosives and any illegal substances
Pets or animals

Non smoking areas:
Mosh pit, the front area beyond the sound/lighting tower of each stage, Red Marquee and Kids Land are all non-smoking.

Smoking while walking is not permitted.
Please bring a portable ashtray and refrain from smoking where your smoke can affect other people.

Pets are not allowed in the festival site.

Use of umbrellas are not allowed in the Festival. Sharp tips cause hazards and can be dangerous when obstructing others' field of vision. Umbrellas are not usefull during heavy rain. Please bring a proper water-proof jacket for camping or mountain hiking.

You can but please turn off the engine.
Also, parking is not allowed in places that are not parking lots in the areas surrounding the festival.
Parking is not allowed along national roads or store entrances.

Children under 15 years of age are free to enter the site as long as they are accompanied by an adult.

KIDS LAND has facilities for children. Please note children cannot be left there unaccompanied.

If you need a diaper changing or nursing place, you can use Kids Land or the first aid tent.

• Please refrain from using the first aid tent for children's naps nor can children be left at the first aid tent unaccompanied.
• We don't supply diapers. Please bring your own.

Those with disabilities who are unable to view the performances on stage should tell the staff in the sound & lighting control booth so that we can help you get a better view.

If you are a physical disability certificate holder and plan to attend the festival, please contact us prior to the festival at 03-5720-9999 (weekdays 12:00-18:00).

Green stage area wheelchair space
This space is reserved for people in wheechairs at the Green stage audience area. Use of the area is limited to people in wheelchairs and one attendant.

Wheel chair access toilets
Wheelchair accessable toilets are located throughout the festival.

The priority tent is located at the far back of the Green stage audience area and is reserved for the following people only:

• People with disabilities and an accompanying person.
• Pregnant women and an accompanying person.
• Preschool age children and an accompanying adult.
• The use of the priority tent is strictly limited to the above.

Please note:

• Accompanying persons are limited to 1 person.
• The entry by a group of people is not allowed even if the group includes a person listed above.
• The priority tent is a rest station. Please refrain from using the tent for long periods and/or leaving your belongings in the tent.
• If you would like to use the tent, please inform the area attendant.
• Please note that space is limited and not guaranteed for use when crowded.

Priority toilet facilities are availble in each area for disabled persons, those accompanying small children, children, pregnant women and older festival goers. Anyone may use the priority toilets but please give use of the facilities to the above persons.

*Available for use within Japan only. Bags sent from overseas addresses will not be accepted.

You can send bags to and from the festival.
Official Tour bus ticket holders can use the exclusive Tour Bus Shipping counter. Please see Official Tour Center for more details.

Sending Bags in Advance

Send your camping gear or larger bags on ahead to Fuji Rock Festival in advance!

• Send you bags from any Yamato Transport office or participating convenience store.
• Don't forget to take advantage of the home pick up service!
  Yamato Transport Service Center] 0120-01-9625 (Toll Free)

Please Note

• When packing bags
  Please do not combine more then 1 bag/package using tape, rope, etc. Each parcel requires a delivery slip. (Combines packages may come apart during transport leading to one or more of the packages not being delivered.)
• Send well in advance
  Be sure to send your packages by Saturday July 20th in order to ensure on-time delivery.
• Please note, "Yamato Bin", "Cool Ta-Q Bin" and delivery time selection services cannot be used.
  What is Yamato Bin? Delivery service for over-sized packages.
• Please be sure not to lose your "Customer Copy" of the delivery slip and bring it with you to the festival. The customer's copy of the delivery slip will be needed to claim your package.
• Please note that some packages may not be accepted due to size or contents.
• Delivery service is a contract between the sender and delivery company and the festival organizers will not be held responsible for any accidents, etc., during delivery.
• Please contact the delivery company for more details.

Delivery Slip Details

《 Recipient Address》
[YOUR NAME IN KATAKANA]
Fuji Rock Naeba Yamato Transport Counter
202 Mikuni, Yuzawa-cho, Minami-Uonuma-gun,
Niigata 949-6292

《 Sender Info 》
Phone No.: [YOUR MOBILE PHONE NUMBER]
Address: [YOUR HOME ADDRESS]
Name: [YOUR NAME IN KATAKANA]

《 Delivery Date 》
Be sure to enter the date you will pick up your package.

Parcel Size

《 Size 60 》　 Within 60 cm / Up to 2 kg
《 Size 80 》　 Within 80 cm / Up to 5 kg
《 Size100 》 Within 100 cm / Up to 10 kg
《 Size120 》 Within 120 cm / Up to 15 kg
《 Size140 》 Within 140 cm / Up to 20 kg
《 Size160 》 Within 160 cm / Within 160 cm
Size and Weight Standards: 1 inch=2.5 cm, 1 feet=30 cm, 1 pound=0.45 kg
*Please note parcels larger then the above cannot be sent.

Package Pick Up Times At The Festival

Jul 25: 12:00 PM to 9:00 PM
Jul 26: 8:00 AM to 5:00 PM
Jul 27: 8:00 AM to 5:00 PM
Jul 28: 8:00 AM to 5:00 PM
Jul 29: 6:00 AM to 12:00 PM
＊Please note that pick up services are not available at times other then the above.

Pick Up Counter

Yamato Transport Ta-Q-Bin Counter" located at the Fuji Rock shop area outside the festival gate.

Send Your Bags Home

Send your bags back home from Fuji Rock Festival.

Please Note

• When packing bags
  Please do not combine more then 1 bag/package using tape, rope, etc. Each parcel requires a delivery slip. (Combines packages may come apart during transport leading to one or more of the packages not being delivered.)
• Please use cash-on-delivery or e-payment services.
  Please note that due to the large volume of packages, only C-O-D and e-payment will be accepted.
  *Advance payments in cash for delivery will not be accepted.
  *Advance e-payments are accepted.
  *No e-payment charging services available.
• Please note, "Yamato Bin" and "Cool Ta-Q Bin" services are not available.
  What is Yamato Bin? Delivery service for over-sized packages.
• Please note that some packages may not be accepted due to size or contents.
• Delivery service is a contract between the sender and delivery company and the festival organizers will not be held responsible for any accidents, etc., during delivery.
• Please contact the delivery company for more details.

Parcel Size

《 Size 60 》　 Within 60 cm / Up to 2 kg
《 Size 80 》　 Within 80 cm / Up to 5 kg
《 Size 100 》 Within 100 cm / Up to 10 kg
《 Size 120 》 Within 120 cm / Up to 15 kg
《 Size 140 》 Within 140 cm / Up to 20 kg
《 Size 160 》 Within 160 cm / Within 160 cm
Size and Weight Standards: 1 inch=2.5 cm, 1 feet=30 cm, 1 pound=0.45 kg
*Please note parcels larger then the above cannot be sent.

Delivery Service Counter Times

Jul 25: 12:00 PM to 9:00 PM
Jul 26: 8:00 AM to 5:00 PM
Jul 27: 8:00 AM to 5:00 PM
Jul 28: 8:00 AM to 5:00 PM
Jul 29: 6:00 AM to 12:00 PM
＊Please note that services are not available at times other then the above.

Delivery Service Counter

Yamato Transport Ta-Q-Bin Counter" located at the Fuji Rock shop area outside the festival gate.

There are coin lockers and also an area to store your belongings located outside the festival entrance in the shop area.

Coin Lockers

Price¥500

Storage Area

Price¥1,000 (Per day/Per item) Accessible at any time.

• Operating hours
  Jul 26 (Fri) 7:00 - Jul 29 (Mon) 12:00 / Accessable 24hours a day
  *Storage services not available on Thursday July 25th (pre-party).
• Notice
  Valuable items, cash or dangerous items will not be accepted.
  Please review all other terms and conditions at the storage location.

Installation of ATM and charge machines are planned for the outer shop area.

Yes but the quality of signal depends on your provider. There may be times when your connection is poor.

Not as a service offered by the festival. (Some vendors may offer offer such service)

Credit cards can be used at the following areas:

The shops that take credit card

• Official merchandise booth / Artist goods booth
  (Please note that credit cards can only be used for purchases of ¥5,000 yen or more and are limited to one time payments). Cards which can be used: VISA / MASTER CARD / DEBIT CARD
• Official GAN-BAN shop
  (Please note that credit cards can only be used for purchases of ¥5,000 yen or moreand are limited to one time payments.) Cards which can be used: VISA / MASTER / JCB

Conditions for use of credit card

There is no exclusive lane for credit card users therefore please mention that you would like pay by card when checking out. Please note there may be a chance that your card cannot be processed due to poor service connection and we ask for your understanding.

E-money is accepted at food and beverage booths both inside and outside the festival site and merchandise booths. (Not available at some shops)

Accepted Card Types (Subject to chnge without notice)

iD / nanaco / Rakuten Edy / WAON / QUICPay / Kitaca / Suica / PASMO / TOICA / manaca / ICOCA / SUGOCA / nimoca / Hayakaken

Tent
A waterproofed camping or hiking tent.
*If your tent is new, we suggest putting it together once before coming to the festival. It may be raining when you arrive to the festival so its best to practice before hand and you can check that you have all the bits and pieces.

Sleeping Bag
It gets very cold at night. Be sure to bring a sleeping bag that is good for cold weather.

Sheets / Mats
Many tents get flooded when it rains hard. It is best to use plastic sheeting inside and outside to prevent getting wet.

*The use of tarps is prohibitted.

Tents are not available to rent at the campsite. Be sure to bring your own tent and everything required to use it.
Tents are available for rent at the bus tour campsite ""Pyramid Garden"" (advance reservation required).

Yes. Please check the on-site maps for locations.

There are food stalls both inside and outside the campsite. There are some that open for breakfast. Be sure to use the barbeque area if you cook. Use of fire is prohibited outside of the barbeque area. Charcoal and cooking utensils are not provided so be sure to bring your own. (Cooking is allowed in the campsite area in the Moon Caravan area.)

Please go to the campsite information booth or a nearby first aid tent.

There are no charging services in the campsite. We suggest bringing a mobile battery to charge your phone. (Use of generators is not permitted.)

Use of umbrellas is permitted in the campsite area but there are many narrow paths and slopes so we suggest using a rain jacket.

Smoking is permitted but please make sure not to bother your neighbors. Please use a portable ashtray.
*Smoking while walking is dangerous and is not permitted anywhere in the festival.

Pets are not allowed into the campsite.
(Pets attended by the owner are permitted in the Moon Caravan and Dog Run areas)

Skateboards are not permitted in the campsite nor festival. Bicycles are also not permitted in the festival but bicycyle parking is available outside of the festival gates.

Yes.
Do not leave valuables in your tent and be sure to take them with you. The festival is not responsible for damaged or stolen items. Be sure to close up your tent when leaving it and well as make sure the tent is securly fixed to the ground with pegs or ropes, etc.
*The campsite is very large and there are many of the same type of tents. Many people lose track of where their own tent is located. We suggest you mark your tent and personalize it to make it easier to find.

Echigoyuzawa station closes between the hours of 12:00 midnight and 5:30am. Entrance to the station and its grounds is prohibitted during these hours.

• Parking along national highways or near the festival parking lot before the parking lot opens is prohibitted.
• Be sure to check what time your parking lot opens before arriving.
• Do not park illegally in the areas surrounding the festival.

Garbage receptacles are available in the festival and campsite.
Do not leave your garbage around and be sure to throw it away in the correct bin.
Please note leisure sheets, folding chairs, tents, etc., may not be left at the festival.
The garbage bags available upon entry to the festival as well as the toilet paper used in the festival are made from recycled garbage from the previous years' festival.

Sort your garbage and pass it on to next year's Fuji Rock!

Unlike in urban areas, there are insects such as bees, wasps, mosquitos and ticks in the area where the festival is located.

Although the festival works to remove dangerous beehives before the festival starts, it is not possible to find all hives so please be cautious. It is important to be careful about unexpected insect bites in natural surroundings.

・Please use insect repellent and protect yourself.
・Please do not enter the woods and other restricted areas.

Bees and wasps

• Don't go near the hives. As long as you don't go near them, they won't attack you.
• Beware of loose fitting clothes as you don't want ants in your pants!
• Avoid yellow or black clothes or hats. Yellow and black stripes are particularly dangerous!
• Avoid strong smelling perfume or cosmetics.
• If a bee comes flying around you, move away slowly. If it is already very close to you, try to crouch down very slowly. Due to a bee's nature, you may be able to disappear from its sight by doing so.
• White hats and clothes are considered relatively safe to wear.

Ticks
Ticks here are different from the mites that you find in houses. Ticks suck the blood of medium to large animals. If ticks carry viruses when you come in contact with them, it may cause infection. This may result in nausea, fever, rash or in some cases, facial palsy.

• Wear brightly colored finely woven fabrics with a smooth surface.
• Avoid loose fitting clothes and tuck trouser bottoms into your boots/socks.
• When you get back to your accommodation, check for any trace of bites. Also check your clothes, hair and scalp in case you carried any ticks with you.
• When you find a tick on your skin, don't squash it. Pull it off gently, ideally with tweezers. (Within 4 hours if possible.)