FUJI ROCK FESTIVAL '24

INFORMATION

Newbie

Q. Transportation

For those coming by car

Be sure to purchase a parking ticket in advance.

For those coming by train

Shuttle bus available from Echigoyuzawa Station (¥1,000 / free return)

  • Drive time from the station to the festival is approximately 40 minutes but can take up to an hour during peak congestion.
  • It can take up to an hour to get on the shuttle bus during peak congestion. Be sure to leave plenty of time to get back to the station.
  • There is no other way to return to Echigoyuzawa station when the shuttle is not running.

Official Tour Bus

Official Tour Busses depart from 19 cities across Japan directly to the festival venue.
Tickets available for purchase at the official tour center

Q. I am new to Fuji Rock. I am not sure what to take with me.

Here are some points that you may find useful when preparing your luggage.

Sanitary Products

Be sure to bring a sufficient amount of portable disinfectant, disinfectant wipes, and other sanitary products.

Raincoat

Proper one for camping & hiking as no umbrellas are allowed in the festival site.

Thermos

Best to use for both hot and cold drinks.

Hand towel

Handy as sun shade, wipe, cooler, etc.

Extra change of clothes

In case of rain, sweat, mud.

Footwear

Sneakers, trekking shoes, or boots that have a good grip. It will get muddy.

Hat

To avoid sunburn, heat. A must!

Cold Weather Items

The festival is held on a mountain with an altitude of 1,000m. The weather at the festival can change quickly with extreme changes in temperature. Please be sure to bring all-weather clothing such as long sleeve under garments, fleece outerwear, waterproof breathable rainwear and other comfortable clothing.

Garbage Bag

Large plastic garbage bags are convenient to use to store wet clothing, use as a seat and much more.

Pocket tissue

In case there's no toilet paper.

First Aid Kit

So that you can take care of any minor injuries such as abrasions. Best to have cream for bug bites (ticks, bees). Also best to have your usual medicines for headaches, stomach aches, or colds.

Light

Headlamp flashlights are best as you can keep both hands free. There are many places in the festival which are dark at night.

Mobile Battery

There are no places in the festival to charge your battery. It is best to bring a portable battery to charge your phone, etc.

Wallet

To keep money, credit cards safe. (e-Payment services are available on site.
*Mobile phones with overseas carriers unable to use e-Payment services at festival.)

Q. What shall I wear at the Festival?

The festival is held on a mountain with an altitude of 1,000m. The weather at the festival can change quickly with extreme changes in temperature. Please be sure to bring all-weather clothing such as long sleeve under garments, fleece outerwear, waterproof breathable rainwear and other comfortable clothing including trekking shoes.
The environment at the festival is different from the city. There are many insects such as fleas, bees, etc. To prevent being bitten by insects be sure to avoid wearing T shirts, shorts, sandles and other clothing that exposes skin.

Manners at the Festival

Q. Can I use a tent, flysheet, tarpaulin shelter, or parasol,etc., at the festival?

Use or possesion of tents, tarpaulin shelters, blue sheets and parasols,etc., are not allowed in the festival site.
The use of such equipment obstructs other people's views and takes up too much space, leaving others struggling to find space when crowded. The festival has found that unattended sun shades, etc., create large blocks of empty space that could be used by other festival attendees who had no space to stand to see the stage. The use or possesion of any such equipment (including tents, parasols, flysheets or tarp shelters, etc.) that occupy too much space and obstruct the view of other people is prohibited in the festival.

Q. Can I use a leisure sheet or a foldable chair?

The use of leisure sheets or "blue sheeting" inappropriate to the number of persons using the space and folding outdoor chairs are prohibited at the festival. Use of items such as folding chairs, even if of the type allowed into the festival, to save space is strictly prohibited.
It is also prohibited to occupy any amount of space for prolonged periods of time.
Use of blankets, sheeting or chairs are prohibited in the following areas.

Stricted Areas

  • Red Marquee Area (including outside of the Marquee tent.)
  • Areas forward of the sound booths and lighting towers at each stage and areas directly in front of the stages.

In recent years, the number of instances of sheeting or blankets being left unattended and thus people being unable to use a space even though nobody is there has increased. Please be sure to take sheeting, blankets, chairs and all belongings with you when moving about the festival.

Q. Can I bring and use my camera at the festival?

While it is permitted to bring and use cameras at the festival, photographing, filming and recording of performing artists is not allowed. Please also note that the use of "selfie sticks" while walking and in areas near the front of the stages or when congested is not permitted.

Q. Can I bring glass bottles or cans?

Glass bottles and cans are not allowed in the festival site. Bottles and cans may not be transported into the festival in cooler boxes.

Be sure to check the rules and regulations for a full list of restricted items.

Q. Is there any policy about smoking?

Smoking is not allowed inside the festival.
Be sure to use a designated smoking area when smoking.

Q. Can I bring my pet?

Pets are not allowed in the festival site.

Q. Can I use an umbrella?

Use of umbrellas are not allowed in any areas of the Festival including campsites. Sharp tips cause hazards and can be dangerous when obstructing others' field of vision. Umbrellas are not usefull during heavy rain. Please bring a proper water-proof jacket for camping or mountain hiking.

Q. Can I sleep in a car?

You can but please turn off the engine.
Also, parking is not allowed in places that are not parking lots in the areas surrounding the festival.
Parking is not allowed along national roads or store entrances.

Baby / Disabled person

Q. From what age does a child need an entrance ticket?

Children* 15 years of age and younger and accompanies by an adult enter for free.
Use of camp site is also free of charge.
*Children aged 15 years old as of July 28th, 2024 are eligible. (Photo ID required.)

Q. Is there a play area for children?

KIDS LAND has facilities for children. Activities for children and families are available at various areas around the festival. Please note children cannot be left there unaccompanied.

Q. Is there a nursing area?

If you need a diaper changing or nursing place, you can use Kids Land or the first aid tent.

  • Please refrain from using the first aid tent for children's naps nor can children be left at the first aid tent unaccompanied.
  • We don't supply diapers. Please bring your own.

Q. People with Disabilities

Differently abled persons who are unable to view the performances on stage should tell the staff in the sound & lighting control booth so that we can help you get a better view.

If you are a physical disability certificate holder and plan to attend the festival, please contact us prior to the festival at 050-5211-6077 (weekdays 12:00-18:00).

Q. Wheelchair Facilities at the Festival

Green stage area wheelchair space

This space is reserved for people in wheechairs at the Green stage audience area. Use of the area is limited to people in wheelchairs and one attendant.

Wheel chair access toilets

Wheelchair accessable toilets are located throughout the festival.

Q. Who can use the Priority Tent?

The priority tent is located at the far back of the Green stage audience area and is reserved for the following people only:

  • People with disabilities and an accompanying person.
  • Pregnant women and an accompanying person.
  • Preschool age children and an accompanying adult.
  • The use of the priority tent is strictly limited to the above.

Please note

  • The Priority Tent is a temporary rest space. Use of the space will be kept to under 1 hour for each use.
  • Those who have a Disabled Person Booklet may use the tent throughout the day as needed. (Those without a Booklet are asked to refrain from using the tent.)
  • Accompanying persons are limited to 1 person.
  • The entry by a group of people is not allowed even if the group includes a person listed above.
  • Please refrain from leaving your belongings unattended in the tent.
  • If you would like to use the tent, please inform the attendant at the entrance to the tent.
  • Please note that space is limited and not guaranteed for use when crowded.

Q. Priority Toilets

Priority toilet facilities are available in each area for disabled persons, those accompanying small children, children, pregnant women and older festival goers. Anyone may use the priority toilets but please give use of the facilities to the above persons.

Service

Q. Can I send my bags to Fuji?
*Available for use within Japan only. Bags sent from overseas addresses will not be accepted.

You can send bags to and from the festival.
Official Tour bus ticket holders can use the exclusive Tour Bus Shipping counter. Please see Official Tour Center for more details.

Sending Bags in Advance

Send your camping gear or larger bags on ahead to Fuji Rock Festival in advance!
Send you bags from any Yamato Transport office or participating convenience store. Don't forget to take advantage of the home pick up service!
Yamato Transport Service Center] 0120-01-9625 (Toll Free)

Please Note

  • When packing bags
    • · Please do not combine more then 1 bag/package using tape, rope, etc. Each parcel requires a delivery slip. (Combines packages may come apart during transport leading to one or more of the packages not being delivered.)
  • Send well in advance
    • ・Be sure to send your packages by Saturday July 20th in order to ensure on-time delivery.
  • Please note, "Cool Ta-Q Bin" and delivery time selection services cannot be used.
  • Please be sure not to lose your "Customer Copy" of the delivery slip and bring it with you to the festival. The customer's copy of the delivery slip will be needed to claim your package.
  • Please note that some packages may not be accepted due to size or contents.
  • Delivery service is a contract between the sender and delivery company and the festival organizers will not be held responsible for any accidents, etc., during delivery.
  • Please contact the delivery company for more details.
Recipient Address [YOUR NAME IN KATAKANA]
Fuji Rock Naeba Yamato Transport Counter
202 Mikuni, Yuzawa-cho, Minami-Uonuma-gun,
Niigata 949-6292
Sender Info Phone No.: [YOUR MOBILE PHONE NUMBER]
Address: [YOUR HOME ADDRESS]
Name: [YOUR NAME IN KATAKANA]
Delivery Date Be sure to enter the date you will pick up your package.

Parcel Size

Size 60 Within 60 cm Up to 2 kg
Size 80 Within 80 cm Up to 5 kg
Size100 Within 100 cm Up to 10 kg
Size120 Within 120 cm Up to 15 kg
Size140 Within 140 cm Up to 20 kg
Size160 Within 160 cm Up to 25 kg
Size180 Within 180 cm Up to 30 kg
Size200 Within 200 cm Up to 30 kg

Size and Weight Standards: 1 inch=2.5 cm, 1 feet=30 cm, 1 pound=0.45 kg
*Please note parcels larger then the above cannot be sent.

Package Pick Up Times At The Festival

July 25: 12:00 PM to 9:00 PM
July 26: 8:00 AM to 5:00 PM
July 27: 8:00 AM to 5:00 PM
July 28: 8:00 AM to 5:00 PM
July 29: 6:00 AM to 12:00 PM

*Please note that pick up services are not available at times other then the above.

Pick Up Counter

"Yamato Transport Ta-Q-Bin Counter" located at the Fuji Rock shop area outside the festival gate.

Send Your Bags Home

Send your bags back home from Fuji Rock Festival.

Please Note

  • When packing bags
    • Please do not combine more then 1 bag/package using tape, rope, etc. Each parcel requires a delivery slip. (Combines packages may come apart during transport leading to one or more of the packages not being delivered.)
  • Limited to "Payment on Delivery", "e-Payment", and "QR Code Payment"
    • To ensure smooth delivery, only the use of Payment on Delivery, e-Payment and QR Code payment will be accepted.
      *Cash payment will not be accepted.Only the use of e-Payment and QR Code payment will be accepted for Payment on Delivery services.
      *Please be sure to charge e-Payment account in advance.
  • Please note, "Cool Ta-Q Bin" services are not available.
  • Please be sure not to lose your "Customer Copy" of the delivery slip and bring it with you to the festival. The customer's copy of the delivery slip will be needed to claim your package.
  • Please note that some packages may not be accepted due to size or contents.
  • Delivery service is a contract between the sender and delivery company and the festival organizers will not be held responsible for any accidents, etc., during delivery.
  • Please contact the delivery company for more details.
Recipient Address [YOUR NAME IN KATAKANA]
Fuji Rock Naeba Yamato Transport Counter
202 Mikuni, Yuzawa-cho, Minami-Uonuma-gun,
Niigata 949-6292
Sender Info Phone No.: [YOUR MOBILE PHONE NUMBER]
Address: [YOUR HOME ADDRESS]
Name: [YOUR NAME IN KATAKANA]
Delivery Date Be sure to enter the date you will pick up your package.

Parcel Size

Size 60 Within 60 cm Up to 2 kg
Size 80 Within 80 cm Up to 5 kg
Size 100 Within 100 cm Up to 10 kg
Size 120 Within 120 cm Up to 15 kg
Size 140 Within 140 cm Up to 20 kg
Size 160 Within 160 cm Up to 25 kg
Size180 Within 180 cm Up to 30 kg
Size200 Within 200 cm Up to 30 kg

Size and Weight Standards: 1 inch=2.5 cm, 1 feet=30 cm, 1 pound=0.45 kg
*Please note parcels larger then the above cannot be sent.

Delivery Service Counter Times

July 25: 12:00 PM to 9:00 PM
July 26: 8:00 AM to 5:00 PM
July 27: 8:00 AM to 5:00 PM
July 28: 8:00 AM to 5:00 PM
July 29: 6:00 AM to 12:00 PM

*Please note that pick up services are not available at times other then the above.

Pick Up Counter

"Yamato Transport Ta-Q-Bin Counter" located at the Fuji Rock shop area outside the festival gate.

Q. Can I leave my baggage somewhere?

There are coin lockers and also an area to store your belongings located outside the festival entrance in the shop area.

Coin Lockers

Price¥500/¥400

Storage Area

Price¥1,000 (Per day/Per item) Accessible at any time.
《Operating hours》
July 26 (Fri) 7:00 - July 29 (Mon) Noon / Accessable 24hours a day
《Notice》
*Valuable items, cash or dangerous items will not be accepted.
*Please review all other terms and conditions at the storage location.

Q. Is there a signal for my mobile phone?

Yes but the quality of signal depends on your provider. There may be times when your connection is poor.

Q. Is there a place where I can charge my mobile phone?

Not as a service offered by the festival. (Some vendors may offer offer such service)

Q. Can credit cards and e-payment systems be used?

The below payment systems can be used at food & beverage vendors and merchandise booths at the festival.

  • Credit Cards
    AMERICAN EXPRESS / VISA / MASTER / JCB
  • E-Payment Systems
    Kitaca / PASMO / Suica / manaca / TOICA / ICOCA / Hayakaken / nimoca / SUGOCA nanaco / WAON / Rakuten Edy / QUICPay / iD
  • QR Code
    auPay / PayPay / d Payment
  • Cash also accepted.
  • You may be asked to use a different payment system or cash depending on the signal strength at the time.

Q. Can credit cards and e-payment systems be used?

Use of credit cards and e-payment systems planned for food & beverage vendors and merchandise tents.

Campsite

Q. What do I need to camp at the festival?

Tent

A waterproofed camping or hiking tent.
*If your tent is new, we suggest putting it together once before coming to the festival. It may be raining when you arrive to the festival so its best to practice before hand and you can check that you have all the bits and pieces.

Sleeping Bag

It gets very cold at night. Be sure to bring a sleeping bag that is good for cold weather.

Sheets / Mats

Many tents get flooded when it rains hard. It is best to use plastic sheeting inside and outside to prevent getting wet.
*The use of tarps is prohibitted.

Q. Are there toilets and showers at the campsite?

Yes. Please check the on-site maps for locations.

Q. Where can I eat at the campsite?

Please make use of the food stalls at the campsite area and area outside the festival. There are stalls open in the morning. *Use of fire and cooking at the campsite is not permitted.
(Cooking is allowed within your alloted space at the auto-camp area, "Moon Caravan".)

Q. What should I do if I injure myself in the campsite?

Please go to the campsite information booth or a nearby first aid tent.

Q. Can I charge my phone in the campsite?

There are no charging services in the campsite. We suggest bringing a mobile battery to charge your phone. (Use of generators is not permitted.)

Q. Can I use a umbrella in the campsite?

Use of umbrellas are not permitted in the campsite area or anywhere in the festival.

Q. Can I smoke in the campsite?

Smoking is not permitted in the campsites.
Be sure to use a designated smoking area.

Q. Can I bring my pet to the campsite?

Pets are not allowed into the campsite.
(Pets attended by the owner are permitted in the Moon Caravan and Dog Run areas)

Q. Can I use a skateboard in the campsite?

Skateboards are not permitted in the campsite nor festival. Bicycles are also not permitted in the festival but bicycyle parking is available outside of the festival gates.

Q. Can I leave my tent up while I go see the festival?

Yes.
Do not leave valuables in your tent and be sure to take them with you. The festival is not responsible for damaged or stolen items. Be sure to close up your tent when leaving it and well as make sure the tent is securly fixed to the ground with pegs or ropes, etc.
*The campsite is very large and there are many of the same type of tents. Many people lose track of where their own tent is located. We suggest you mark your tent and personalize it to make it easier to find.

Misc.

Q. JR Echigoyuzawa Station

Echigoyuzawa station closes between the hours of 12:00 midnight and 5:30am. Entrance to the station and its grounds is prohibitted during these hours.

Q. Parking

  • Parking along national highways or near the festival parking lot before the parking lot opens is prohibitted.
  • Be sure to check what time your parking lot opens before arriving.
  • Do not park illegally in the areas surrounding the festival.

Q. Can I throw my garbage away?

"Garbage receptacles are available in the festival and campsite.
Do not leave your garbage around and be sure to throw it away in the correct bin.
Please note leisure sheets, folding chairs, tents, etc., may not be left at the festival.
The garbage bags available upon entry to the festival as well as the toilet paper used in the festival are made from recycled garbage from the previous years' festival.
Sort your garbage and pass it on to next year's Fuji Rock! "

Q. Do not feed the animals.

Do not leave garbage out. This becomes food for wildlife in the area such as monkeys leading to animals appearing in the campsite. Please be sure to clean up after yourself so we can live in harmony with the local wildlife.

Q. What kind of insects are there at the festival?

Unlike in urban areas, there are insects such as bees, wasps, mosquitos and ticks in the area where the festival is located.
Although the festival works to remove dangerous beehives before the festival starts, it is not possible to find all hives so please be cautious. It is important to be careful about unexpected insect bites in natural surroundings.

Please use insect repellent and protect yourself.
Please do not enter the woods and other restricted areas.

Bees and wasps

  • Don't go near the hives. As long as you don't go near them, they won't attack you.
  • Beware of loose fitting clothes as you don't want ants in your pants!
  • Avoid yellow or black clothes or hats. Yellow and black stripes are particularly dangerous!
  • Avoid strong smelling perfume or cosmetics.
  • If a bee comes flying around you, move away slowly. If it is already very close to you, try to crouch down very slowly. Due to a bee's nature, you may be able to disappear from its sight by doing so.
  • White hats and clothes are considered relatively safe to wear.

Ticks

Ticks here are different from the mites that you find in houses. Ticks suck the blood of medium to large animals. If ticks carry viruses when you come in contact with them, it may cause infection. This may result in nausea, fever, rash or in some cases, facial palsy.

  • Wear brightly colored finely woven fabrics with a smooth surface.
  • Avoid loose fitting clothes and tuck trouser bottoms into your boots/socks.
  • When you get back to your accommodation, check for any trace of bites. Also check your clothes, hair and scalp in case you carried any ticks with you.
  • When you find a tick on your skin, don't squash it. Pull it off gently, ideally with tweezers. (Within 4 hours if possible.)
PAGETOP