2021.04.16
To those who purchased tickets in 2020
Tickets will be refunded if you do not wish to attend this year’s festival because of concerns regarding Covid-19.
Valid Ticket Transfer Dates
Tickets purchased in 2020 are valid for the following dates.
2020 Ticket Date(s) | Valid Transfer Date(s) |
---|---|
Festival Entry / Parking Ticket | Festival Entry / Parking Ticket |
1 Day Ticket for Fri Aug 21 | 1 Day Ticket for Fri Aug 20, 2021 |
1 Day Ticket for Sat Aug 22 | 1 Day Ticket for Sat Aug 21, 2021 |
1 Day Ticket for Sun Aug 23 | 1 Day Ticket for Sun Aug 22, 2021 |
2 Day Ticket for Fri & Sat | 2 Day Ticket for Fri Aug 20, Sat Aug 21, 2021 |
2 Day Ticket for Sat & Sun | 2 Day Ticket for Sat Aug 21, Sun Aug 22, 2021 |
3 Day Ticket | 3 Day Ticket for 2021 |
|
Tickets purchased in 2020 are valid for the above transfer dates only.
Special gift for 2020 ticket holders!
Special edition rubber wristband will be sent to all of those who saved their tickets for a year and believing in the festival!
Details will be announced at a later date.
Ticket Refunds
Tickets will be refunded during the following period.
- Please note that ticket refunds will not be available after the refund period has ended. Please be sure to apply for your refund during the designated refund period.
- Refunds cannot be made for lost tickets. Please take good care of the tickets in your possesion.
Refund Period
10:00 Saturday April 17th to 23:59 Monday May 31st, 2021
Refund Instructions
Each ticket outlet will refund tickets accordingly.
Each outlet has a different system for refunds so please be sure to check and confirm the instructions with your outlet.
For those who purchased tickets from overseas
Each ticket outlet will send an email to ticket purchaser directly about the refund. If you do not receive an email by April 30th, please contact the ticket outlet directly.
- FRF OFFICIAL SHOP GAN-BAN
english@ganban.net - TICKETFLAP
CONTACT@TICKETFLAP.COM - iFLYER
https://zaiko.io/contactus - e+ (e plus)
http://eplus.jp/ib-inquiry/
For those who purchased tickets inside Japan
- e+
Inquiry > https://eplus.jp/qa/ - Ticket PIA
Inquiry > http://t.pia.jp/help/index.jsp - Gan-Ban
Inquiry > fujirock@ganban.net - Lawson Ticket
Inquiry > https://l-tike.com/contact/