2020.06.19
FUJI ROCK FESTIVAL 2020 TICKET INFORMATION
The following policies will be implemented for tickets purchased for Fuji Rock Festival 2020.
About Fuji Rock Festival 2021
Dates
The festival will be held Friday August 20th, Saturday August 21st, Sunday August 22nd 2021.
Information
- Performing artists will be announced at a later date.
- Ticket sales will be suspended at this time.
- Details regarding the resumption of ticket sales, etc., will be announced at a later date.
In the coming months, we will begin the process of bringing a more powerful Fuji Rock Festival with a new energy back next year with a fresh new energy.
We look forward to building a Fuji Rock Festival full of joy and fun next August in Naeba.
Tickets purchased in 2020 will be valid for use at Fuji Rock Festival in 2021 as follows.
| Purchased 2020 Ticket Type | Valid 2021 Date | Valid Period |
|---|---|---|
| Festival Entry & Parking Tickets | Festival Entry & Parking Tickets | |
| 1 Day Ticket for Friday August 21, 2020 | Valid for 1 Day on Friday August 20, 2021 |
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| 1 Day Ticket for Saturday August 22, 2020 | Valid for 1 Day on Saturday August 21, 2021 |
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| 1 Day Ticket for Sunday August 23, 2020 | Valid for 1 Day on Sunday August 22, 2021 |
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| 2 Day Ticket for Fri & Sat (2020) | Valid for Fri Aug 20 & Sat Aug 21, 2021 |
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| 2 Day Ticket for Sat & Sun (2020) | Valid for Sat Aug 21 & Sun Aug 22, 2021 |
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| 3 Day Ticket | Valid for all 3 dates in August 2021 |
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- *Purchased tickets are only transferable for the above dates.
About Ticket Refunds
Tickets purchased are transferable for the above 2021 dates.The following refund period is available for those who are unable to attend the festival in 2021 or wish to be refunded.
- Please note that refunds will not be available once the refurnd period has ended.
Be sure to apply for the refund during the refund period. - Be careful as tickets that are lost cannot be refunded.
Refund Period
Wednesday July 1st to Monday August 31st, 2020.
Refund Process
Refunds will be made available via the ticket outlet the ticket was originally purchase through.
The refund process will differ depending on the ticket outlet so be sure to check with the outlet concerned before applying for a refund.
For Those Who Purchased Tickets from Overseas
Information regarding refunds will be emailed to you by the ticket outlet. If you do not receive the email by June 30th, please contact the ticket outlet directly.
- FRF OFFICIAL SHOP GAN-BAN
（Info）english@ganban.net ] - TICKETFLAP
（Info）CONTACT@TICKETFLAP.COM - iFLYER
（Info）https://zaiko.io/contactus - e+ (e plus)
（Info）http://eplus.jp/ib-inquiry/
For Those Who Purchased Tickets in Japan
FAQ
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Q：What should I do if my plans change after the refund period is finished and I am unable to go to the festival? A：Ticket refunds will not be available after the refund period. Those who are unsure of their schedule next year
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Q：I chose the option to have my tickets sent to me in the post. When will I receive my wristband? A：Wristbands are planned to be delivered mid-July, 2021. |
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Q：I purchased a 1 Day Ticket but will I be able to change the day I attend the festival in 2021? A：Tickets purchased for 2020 will only be valid for the corresponding day in 2021. |
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Q：I gave my ticket to a friend after I purchased it. Can my friend apply for the refund? A：Refunds should be applied for by the person who purchased the ticket. |
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Q：I lost my ticket. What can I do? A：Tickets that are lost cannot be refunded nor can they be replaced. Please be careful when storing your ticket. |
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Q：Will the fees involved with purchasing a ticket be refunded also? A：Refunds for fees incurred upon the purchase of your ticket will differ depending on the ticket outlet. Please check with the ticket outlet directly. |
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Q：How long will it take for the refund to be paid? A：The process for refund payments will differ according to the ticket outlet but should take around 2 months from completing the refund process. Please check directly with the ticket outlet for details. |
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Q：I purchased a set of 2 festival entry tickets and a parking ticket. I only want a refund for one of the festival tickets. Will I still be able to use the parking ticket? (Parking tickets only valid with 2 or more festival entry tickets.) A：Partial refund of a purchased set, one ticket or the keeping of one ticket is not available. |
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Q：I purchased a festival entry ticket and campsite ticket. Can I get a refund for only the campsite ticket? A：Partial refund of a purchased set, one ticket or the keeping of one ticket is not available. (Tickets purchased individually may be refunded individually.) |
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Q：Will artists announced to perform in 2020 be performing next year? A：The artists listed as performing at this year’s festival are all experiencing cancellations and postponements and we cannot say at present whether any one artist will be performing at next year’s festival. No announcements will be made regarding next year’s festival line up during the ticket refund period but we plan on a more powerful and exciting line up full of fresh energy for next year. |
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Q：Why are official tours being cancelled rather than being postponed? A： Please contact the Official Tour Center for details regarding official tour packages. Collaboration, Inc.: https://www3.collaborationtours.com/fujirock/contact/ |
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Q：Is there a special gift for holding on to my ticket from this year? A：As the president of Smash Corp., Masa Hidaka, stated in his letter regarding the postponement, we are working on a special commemorative gift for those who keep they’re tickets from 2020. Stay tuned for more details. |
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Q：I was planning on going to the festival with my third year middle school aged child (free entry). Will I need to purchase a ticket for him or her next year? A：Entry for first year high school aged children will be free of charge for 2021 only. |
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Q：Will the rules and regulations for the festival be the same next year? A：The rules and regulations for 2021 will be the same as those for 2020 but any changes will be announced. |